Privacy Policy

1. Introduction

VINTAGE FACTORY LLC is committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect personal data in compliance with applicable US privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant state regulations.

2. Information We Collect

We collect personal information about our customers, suppliers, employees, and website visitors. The types of personal information we may collect include:

Customers: Name, address, email, phone number, payment details, purchase history.

Suppliers: Contact information, payment details, contract details.

Employees: Name, address, email, phone number, social security number, bank details, employment history.

Website Visitors: IP address, browser type, pages visited, cookies.

3. How We Use Your Information

We use personal information for the following purposes:

To process and fulfill orders.

To manage and maintain customer accounts.

To communicate with customers, suppliers, and employees.

To provide customer support and handle inquiries.

To comply with legal obligations.

To improve our products and services.

For marketing and promotional purposes, if consented to.

4. Sharing Your Information

We may share personal information with third parties under the following circumstances:

Service Providers: With third parties who provide services on our behalf (e.g., payment processors, delivery services).

Legal Requirements: To comply with legal obligations or respond to lawful requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Your Rights and Choices

Depending on your state of residence, you may have the following rights regarding your personal information:

Access: The right to request access to the personal information we hold about you.

Rectification: The right to request correction of inaccurate or incomplete information.

Deletion: The right to request deletion of your personal information.

Opt-Out of Sale: The right to opt-out of the sale of your personal information.

Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.

6. Exercising Your Rights

To exercise any of your rights, please contact us at:

[Email Address]

[Phone Number]

[Postal Address]

We will respond to your request within the timeframe required by law. If you are not satisfied with our response, you may have the right to lodge a complaint with your state’s attorney general or privacy regulator.

7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data.

Regular security assessments.

Access controls and authentication protocols.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods are determined based on the type of data and the reason for its collection.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the updated policy effective date. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns about this policy or our data protection practices, please contact us at:

[Email Address] [email protected]

[Phone Number] (863) 513-5216

[Postal Address] 1020 Pipkin Rd

Lakeland, FL 33811

Effective Date: January 2024